All Riders must be 42” or taller and all riders must wear gloves or mittens that cover your fingertips.
No exceptions!
Daily admission rates:
$15 (daily- multiple ride ticket)
Children 11 and Younger:
$13 (daily- multiple ride ticket)
If you would like to purchase tickets with Cleveland Metroparks Gift Cards call The Chalet to arrange, 440-572-9990. Gift Cards are Sold and Accepted at The Chalet Ticket Window and Concessions. Cleveland Metroparks Gifts Cards are
not accepted or sold on the reservation system “Tock”.
Reservations are required for Individual Daily Admission during the 2024-2025 season.
Reservations are a timed ticket and do not guarantee no lines or no wait times. Your 1-hour reservation time is your time to check in at the ticket booth and pick up your pre-purchased tickets. You may toboggan for as long as you would like until close of that day
- Gloves or mittens that cover your fingertips is a strict rule and will be enforced.No refunds will be issued for riders that do not have gloves. Gloves are available for purchase from the ticket booth.
- Your 1-hour reservation time is your time to check in at the ticket booth and pick up your pre-purchased tickets. You may toboggan as long as you would like until close of that day.
- Each person in your group tobogganing will need to purchase a ticket. If you are not tobogganing, you do not need to purchase a ticket.
- When picking up your tickets, children must be present for a height check. All riders must be 42” or taller. This is a strict rule and will be enforced. No Refunds will be issued for online tickets purchased for riders below the height limit.
- The toboggan is included in your ticket price. You will need to purchase one ticket per person riding. 1-4 riders may ride each toboggan. You will ride with your group. We do not mix your group on the toboggan, with people you do not know.
- Maximum limit 4 per toboggan.
- No personal toboggans may be brought to the chalet for tobogganing.
- The Ticket Booth closes 1 hour before closing, and reservations end 2 hours before closing to ensure all riders get through the line by closing.
- Children below 42” tall are not permitted to ride on an adult lap.
- No pets are permitted to ride the toboggan chutes.
For Daily Weather or Operation Updates Please call (440) 572-9990 and press option 6. We will also post closings or changed operating hours on the toboggan web page as weather or operating conditions dictate. If you have a reservation on a day that we are required to close due to weather or other operating conditions, we will reach out to you via your email address provided with your reservation and notify you of the closing.
We accept Cash, Check, Visa, Mastercard, and Discover. There is NOT an ATM on site.
Gift Cards are Sold and Accepted at The Chalet Ticket Window and Concessions. Cleveland Metroparks Gifts Cards are
not accepted or sold on the reservation system “Tock”.
If you would like to purchase Tickets with Gifts Cards call The Chalet to arrange, 440-572-9990