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    Tobogganing

    Parks | Visit | Activities

    Opening Day for the 2019-2020 season is Friday, November 29, 2019

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    No Snow Required! Experience the icy thrill of tobogganing at The Chalet in Mill Stream Run Reservation, 16200 Valley Parkway Strongsville, OH 44136, located on Valley Parkway between Routes 42 and 82 in Strongsville (a short distance from both I-71 and the Ohio Turnpike). The twin, 700-foot refrigerated ice chutes operate with or without snow through early March, weather permitting.

    • 440.572.9990
    ALL RIDERS MUST BE 42” or TALLER and MUST WEAR GLOVES OR MITTENS THAT COVER YOUR FINGERTIPS TO RIDE THE CHUTES. NO EXCEPTIONS. 

    RESERVATIONS AND FACE MASKS ARE REQUIRED. SEE BELOW FOR ADDITIONAL TOBOGGAN AND COVID-19 UPDATES.  

    Know before you go & COVID-19 updates:


    The twin, 700 foot refrigerated ice chutes will be open to the public for 2020-2021 season.

    To help prevent the spread of COVID-19:
    • The interior of The Chalet will remain closed to the public.
    • Reservations are required for tobogganing, for the 2020-2021 season
      • The Chalet will operate this season with reduced capacity, using a reservation system.
    Make a reservation onl
    • Guests are required to wear facial coverings during their visit. Facial coverings are not required for children under 6 years of age, or any individual who cannot wear a face covering because of a medical condition, mental health condition or developmental disability, or who is unable to remove the face covering without assistance, and any individual who should not wear face coverings under the CDC guidance. Face coverings are not required while patrons are dining at The Chalet. If a guest is not eating or socially distanced a face covering is required.
    • Face covering are required on the toboggan chute stairs, on the toboggans and all other areas of The Chalet. Kindly keep your mask of at the ticket and concession windows.
    • Household members are permitted to ride on the same toboggan. Maximum of 4 riders per toboggan.
    • Social distancing should be practiced between different households. Signage will assist with outdoor social distancing lines and one-way directional foot traffic. Please maintain social distancing while in line on the toboggan stairs and keep masks on.
    • Guests should stay home if sick.
    • All Riders must be 42” or taller and must wear gloves or mittens. No exceptions. Gloves are available for purchase for $8.00 plus tax 
    • For Daily Weather or Operation Updates Please call (440) 572-9990 and press option 6.
    • Restrooms are available at a standalone building outside of The Chalet. 
    • Concessions will be available through a “to go” window.
    Additional safety Precautions being added for the season:
    • The Chalet will continue to follow guidelines and best practices from the state and CDC to help prevent the spread of COVID-19.
    • The Chalet will open with reduced capacity.
    • Hand Sanitizer Stations will be available on Chalet grounds.
    • The Chalet grounds swing set will remain closed.
    • The Chalet will frequently sanitize all high touch areas including, but not limited to, restrooms, doors and railings. Additionally, all Chalet employees are required to wear protective face coverings.
     

    Open the day after Thanksgiving through the first weekend in March, weather permitting. 

    • Fridays: 6:00 p.m. - 9:00 p.m.
    • Saturdays: 12:00 p.m. - 9:00 p.m.
    • Sundays: 12:00 p.m. - 5:00 p.m.

    Holiday Hours

    Friday, November 27, 2020: Opening Day! 12:00 p.m. - 9:00 p.m.

    December:

    Friday
    11/27
    Saturday
    11/28
    Kick off 
    The Holiday
    Noon to 9:00 pm
    Noon
    to
    9:00 pm
     
    Sunday
    12/20
    Monday
    12/21
    Tuesday
    12/22
    Wednesday
    12/23
    Thursday
    12/24
    Friday
    12/25
    Saturday
    12/26
    Noon
    to
    9:00 pm
    Noon
    to
    9:00 pm
    Noon
    to
    9:00 pm
    Noon
    to
    9:00 pm
    Noon
    to 
    4:00 pm
    Closed 
    Happy 
    Holidays!
    Noon
    to 
    ​9:00 pm
     
    Sunday
    12/27
    Monday
    12/28
    Tuesday
    12/29
    Wednesday
    12/30
    Thursday
    12/31
    Friday
    1/1
    Saturday
    1/2
    Noon
    to 
    ​9:00 pm
    Noon
    to 
    ​9:00 pm
    Noon
    to 
    9:00 pm
    Noon
    to 
    ​9:00 pm
    Noon
    to 
    ​5:00 pm
    Noon
    to 
    ​9:00 pm
    Noon
    to 
    ​9:00 pm

    Additional Holiday Hours:

    January:
    Monday 1/18: Noon - 5 pm


    February:
    Monday 2/15: Noon - 5 pm

    March:
    Sunday 3/7: Last Day of the 2020-2021 season!

    Daily admission rates All Riders must be 42” or taller and all riders must wear gloves or mittens that cover your fingertips. No exceptions.:
    • Adult: $12
    • Children 11 and Younger: $10
     
    • Reservations are required for Individual Daily Admission during the 2020-2021 season.
    • Gloves or mittens that cover your fingertips is a strict rule and will be enforced. No refunds will be issued for riders that do not have gloves. Gloves are available for purchase from the ticket booth.
    • Your 1-hour reservation time is your time to check in at the ticket booth and pick up your pre-purchased tickets. You may toboggan as long as you would like until close of that day.
    • Each person in your group tobogganing will need to purchase a ticket. If you are not tobogganing, you do not need to purchase a ticket.
    • When picking up your ticket’s, children must be present for a height check. All riders must be 42” or taller. This is a strict rule and will be enforced. No Refunds will be issued for online tickets purchased for riders below the height limit.
    • The toboggan is included in your ticket price. You will need to purchase one ticket per person riding. 1-4 riders may ride each toboggan. You will ride with your group. We do not mix groups on the toboggan.  Limit 4 Riders Per Toboggan. Covid – 19 restrictions require riders on the same toboggan to live within the same household.
    • The Ticket Booth closes 1 hour, and reservations end 2 hours before closing to ensure all riders get through the line by closing.
       
    For Daily Weather or Operation Updates Please call (440) 572-9990 and press option 6. We will also post closings or changed operating hours on the Toboggan Reservations page as weather or operating conditions dictate. If you have a reservation on a day that we are required to close due to weather or other operating conditions, we will reach out to you via your email address and notify of the closing.

    We accept Cash, Check, Visa, Mastercard, and Discover. There is NOT an ATM on site. 


    Reservations are required for Individual Daily Admission during the 2020-2021 season.
    Tickets are good for the day of purchase until close of that day and for multiple rides. Toboggans are included in the ticket price.
     

    For Daily Weather or Operation Updates Please call (440) 572-9990 and press option 6. We will also post closings or changed operating hours on the Toboggan Reservations page as weather or operating conditions dictate.

    • Please read “Know Before You Go” at the beginning of this page for COVID-19 updates.
    • Come to the Chalet Ticket Booth to pick up your reserved tickets. All ticket restrictions will apply.
    • All riders must be at least 42 inches tall to ride. No exceptions. No refunds. When picking up your reserved tickets, children must be present at the ticket booth for a height check.
    • Children must be present at the ticket booth for a height check.
    • All Riders must Wear Gloves or Mittens (Heavy gloves recommended) Fingerless gloves are not permitted. Gloves are available for purchase at the Ticket Booth.
    • Limit 4 Riders Per Toboggan. Covid – 19 restrictions require riders on the same toboggan to live within the same household.
    • For your protection, height and safety requirements will be enforced.
    • Children 14 and younger must be accompanied on the grounds by an adult.
    • Riders must stay off the loading platform and behind the yellow line until called to load onto the toboggan.
    • Riders will be instructed how to hold onto the ropes of the toboggan. All riders must keep palms out, pull up on the ropes, do not let go of the ropes, keep hands and feet inside the toboggan at all times until the toboggan comes to a complete stop.
    • Riders must fit safely and properly on the toboggan while holding themselves in place and not potentially cause harm to themselves or others.
    • Intoxicated Persons are not permitted to ride.
    • Secure all loose objects on your person. If you lose your hat do not chase it. A Chalet Attendant will retrieve it for you.
    • A face mask is required while on the toboggan.
    • The toboggan lift is used to carry the toboggans up to the top of the chutes. The toboggans are loaded and unloaded by Chalet Staff. Riders will need to walk up 108 steps to the top of the hill to ride the toboggan chutes
    • No other items or people will be transported by the toboggan lift.
    • Riders must carry toboggans to the top of hill, in the event the toboggan lift is not operating. No refunds, discounts, or rain checks if the toboggan lift is not operating.
    • No Refunds. Tickets will not be reissued if lost or misplaced.
    • The Ticket Booth closes 1 hour, and reservations end 2 hours before closing to ensure all riders get through the line by closing.
    • Cleveland Metroparks is not responsible for injuries or personal property.
    • Concession sales will end one half hour before closing.
    • Tobogganing may be canceled due to weather and/or ice conditions. No rain checks or refunds. Updates will be posted on the weather update line. 440-572-9990 “6”.
    • Weather conditions that may cancel tobogganing. If temperatures exceed 50 degrees, there is heavy rain, extreme wind chill, real temperatures reach zero or below or varying weather condition.  
    • Failure to follow rules or instructions could result in Injury or expulsion from the Toboggan Chutes.

       

    Parks

    • Mill Stream Run Reservation
      Mill Stream Run Reservation

      Marvel at the flowing streams and ride down Ohio’s tallest, fastest toboggan chutes.

    Attractions

    • The Chalet
      The Chalet

      The Chalet offers year-round recreational opportunities, and features the tallest, fastest ice chutes in Ohio throughout the winter season. Enjoy...

    Upcoming Programs & Events

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